Bounce Bros Entertainment
12923 5th St, Fort Myers, FL 33905
Phone: (239) 328-6398
Email: BounceBros23@bouncebrosentertainment.com
Last updated: September 2025
This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
What information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help improve your experience.
When do we collect information?
We collect information when you:
Register on our site
Place an order
Fill out a form
Enter information on our site
How do we use your information?
We may use the information we collect in the following ways:
To personalize your experience
To process transactions and deliver services
To send periodic emails regarding orders, products, or services
To administer contests, promotions, or surveys
To follow up after correspondence (phone, email, or chat)
How do we protect your information?
Your personal information is contained behind secured networks and accessible only by limited persons with special access rights. All sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology. Transactions are processed through a secure payment gateway provider and are not stored on our servers.
Do we use cookies?
Yes. Cookies help us remember and process items in your shopping cart and understand your preferences for future visits. They also help us compile aggregate data about site traffic and interactions to improve our services.
You can choose to disable cookies via your browser settings. If disabled, some features may not function properly.
SMS/Text Messaging
By opting into our SMS program, you consent to receive appointment reminders, customer service responses, and occasional promotional messages.
Opting Out: You can cancel anytime by texting “STOP.” You will receive a confirmation message and no further texts unless you rejoin.
Help: Reply “HELP” to (239) 328-6398 for assistance.
Message/Data Rates: Standard rates may apply. Frequency may vary.
Content Restrictions: We do not send phishing, illegal, or prohibited content.
Data Sharing: Your SMS opt-in data is not shared with third parties for marketing.
Contacting Us
If you have questions about this privacy policy, you may contact us using the information above.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Bounce Bros Entertainment
12923 5th St, Fort Myers, FL 33905
Phone: (239) 328-6398
Email: BounceBros23@bouncebrosentertainment.com
Last updated: September 2025
1. Agreement to Terms
By accessing our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree, please discontinue use immediately.
2. Services
Bounce Bros Entertainment provides party rental equipment and related services. Availability may vary, and we reserve the right to refuse service at our discretion.
3. Reservations & Payments
A reservation is not confirmed until payment (deposit or full) is received.
Final balances must be paid before delivery unless otherwise agreed.
All transactions are securely processed through a third-party payment gateway.
4. Cancellations & Refunds
Cancellations made within [insert timeframe] may be eligible for a refund or credit at our discretion.
Weather-related cancellations will follow our weather policy outlined at booking.
5. Safety & Liability
Customers agree to follow all provided safety rules and guidelines for equipment use.
Bounce Bros Entertainment is not responsible for injuries, accidents, or damages caused by misuse or failure to follow instructions.
6. Equipment Condition
Equipment must be returned in the same condition as delivered, aside from normal wear.
Additional cleaning or damage fees may apply.
7. Intellectual Property
All content on our site (logos, text, graphics, etc.) is the property of Bounce Bros Entertainment and may not be used without permission.
8. Limitation of Liability
Our liability is limited to the amount paid for the rental or service. We are not responsible for indirect, incidental, or consequential damages.
9. Governing Law
These Terms of Service are governed by the laws of the State of Florida.
10. Contact Us
For questions about these Terms, please contact us at:
BounceBros23@bouncebrosentertainment.com | (239) 328-6398
